Sketchy Support

Stuck or curious? Email hello@papermint.studio and a human reads every message, usually within a day.

How it works

• Describe anything - type a few words (or tap Surprise me) and Sketchy draws it as a black-and-white coloring page.
• Pick a quality - Standard adds rich detail, Premium uses our finest artist model.
• Paint it right in the app with tap-to-fill and freehand crayons, or print it for real crayons.
• Every page you make is saved automatically in My Pages.

Credits & packs

Creating a page costs credits: Standard 20, Premium 30. Credit packs are one-time purchases (no subscription) and credits never expire. If a page fails to generate, the credits are refunded automatically.

Purchases

Payments are processed by Apple through the App Store. Credit packs are consumable purchases; parents can require approval for purchases with Ask to Buy in Screen Time.

Common questions

My page didn't generate. Check your internet connection and try again - any spent credits for a failed page come back automatically.

Where are my pages stored? On your device only. See the privacy policy.

Keep your credits safe. Your balance is tied to the app installation. If you plan to delete the app or move devices, email us first and we'll help carry your balance over.

Something else?

Email hello@papermint.studio with what happened and your iOS version, and we'll figure it out together.